Faculty of Medicine, Nursing and Health Sciences

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Monash University

Monash University Handbook 2010 Postgraduate - Unit

6 points, SCA Band 3, 0.125 EFTSL

FacultyFaculty of Medicine, Nursing and Health Sciences
OfferedAlfred Hospital Second semester 2010 (Day)
Alfred Hospital Second semester 2010 (Off-campus)


Historical, political & social factors impacting on quality measurement in health care. Relationship of industrial & health care quality monitoring. Epidemiological & statistical quality measurement principles. Strength & limitations of current monitoring techniques & different sources of health care quality data. Principles of clinical indicator programs, adverse event monitoring, satisfaction surveys & benchmarking. Relationship between Evidence Based Medicine, clinical Practice Guidelines & quality improvement. Design, implementation & evaluation of quality improvement programs in clinical settings. The content builds on other management units in the program such as MPH2066 and Biostatistics and Epidemiology. It is a core unit of the Graduate Diploma and Master of Health Services Management.


On completion of this unit student should be able to:

  1. describe the factors that have led to a greater emphasis on quality measurement and improvement in health care.
  2. Demonstrate an understanding of the tools that are used in quality measurement and improvement, including:
    • Clinical indicator programs
    • Adverse event monitoring
    • Satisfaction surveys
    • Benchmarking
    • Evidence based medicine
    • Clinical guidelines
    • Quality improvement programs
    • Accreditation programs
    • Risk management
  3. Apply a knowledge of international quality improvement programs.
  4. Contribute to the debate on quality improvement issues - such as public disclosure of quality measures.
  5. Design and implement quality improvement programs in the clinical setting.


Web-based tasks 50%
Written assignments 50%.

Chief examiner(s)

Ms Sue Evans

Contact hours

15 contact hours over 2 block days

Additional information on this unit is available from the faculty at: