Monash University Handbook 2010 Postgraduate - Unit

Synopsis

In this unit you will explore the main issues associated with communication and critical thinking in organisations, and the factors affecting effectiveness in these areas in a workplace environment. The unit addresses interpersonal communication skills, and examines theory and practice with regard to maintaining effective interpersonal relationships. You will also learn how to improve clarity in thinking and communication by using critical thinking and reasoning skills, to enhance the persuasive quality of arguments required in business communication.

Objectives

The learning goals associated with this unit are to:

• increase awareness of the role of interpersonal communication in organisations and the factors that influence it
• extend personal communication skills such as listening, non-verbal communication, persuasion in oral presentations, conflict resolution and negotiation
• develop the capacity to both identify and avoid cognitive and communication biases
• critically examine the principles of ethical communication and their application in organisational life
• effectively analyse, evaluate and present ideas and arguments in writing.

Assessment

Within semester assessment: 50%
examination: 50%

Chief examiner(s)

Mark Dibben

Contact hours

39 contact hours

Prohibitions

MBA9053