Monash University Handbook 2010 Postgraduate - Unit

Synopsis

Business processes must be designed to ensure that they are effective and meet customer requirements. A well-designed process will improve efficiency and deliver greater productivity. This unit will introduce students to analytical tools that can be used to model, analyse, understand and design business processes. Students will also gain hands-on experience in using simulation software as a tool for analysing business processes.

Objectives

At the completion of this unit students will:

• have a thorough understanding of business organisations, their functional structure and the advantage of considering the process oriented view of organisations;
• demonstrate a thorough knowledge of business processes, their structure and how processes fit in to the overall organisation objectives;
• be able to use analytical tools for modeling, analysing, understanding and designing business processes;
• have acquired skills to use simulation software as a tool for analysing business processes;
• be able to report to and advise management on business process design and re-engineering issues.

Assessment

Examination (3 hours): 60%; In-semester assessment: 40%

Chief examiner(s)

Dr Yen Cheung

Contact hours

2 hrs lectures/wk, 2 hrs laboratories/wk

Prerequisites

FIT9004 or FIT9017 or BUS9520

Prohibitions

BUS5502

Additional information on this unit is available from the faculty at:

http://www.infotech.monash.edu.au/units/fit5160/