Faculty of Information Technology

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Monash University

Monash University Handbook 2010 Postgraduate - Unit

6 points, SCA Band 1, 0.125 EFTSL

FacultyFaculty of Information Technology
OfferedCaulfield First semester 2010 (Day)
Caulfield First semester 2010 (Off-campus)
Coordinator(s)Dr Henry Linger


This unit aims to present a coherent view on the role of knowledge and knowledge management in organisations from a multidisciplinary perspective. Students gain an appreciation of the sources of unstructured and semi-structured knowledge and learn current techniques which permit this knowledge to be applied to perform organisational activities. The unit presents a comprehensive model of the knowledge management process from organisational and technological perspectives. Students will have an opportunity to explore current approaches to knowledge management in the context of a variety of case studies.


At the completion of this unit students will have -
Knowledge and understanding of:

  • the meanings applied to the terms knowledge and knowledge management;
  • a range of approaches that may support knowledge management;
  • the stages and processes that define good knowledge management practice;
  • the techniques from artificial intelligence for representing and manipulating knowledge;
  • the techniques from document management for evaluating procedural knowledge and representing this in workflow controls;
  • the concepts from records management to support evaluating ownership of knowledge and validity of knowledge processes;
  • the extent to with modern technology can support knowledge management processes;
  • possible socio-technological solution to satisfy the knowledge management requirements of the organisation.


Class activities and discussion (or electronic equivalent): 25%; Practical exercises - individual assignment: 25%; Formal supervised assessment: 50%

Chief examiner(s)

Dr Henry Linger

Contact hours

2 hrs seminar/wk, 1 hr tutorial/wk


FIT9006 or IMS9001 or completion of 24 points of graduate level study



Additional information on this unit is available from the faculty at: