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Monash University

Monash University Handbook 2010 Undergraduate - Unit

6 points, SCA Band 1, 0.125 EFTSL

FacultyFaculty of Information Technology
OfferedCaulfield Second semester 2010 (Day)
Coordinator(s)Dr Henry Linger


This unit aims to provide students with an understanding of a range of techniques for utilising personal and organisational knowledge to increase organisational efficiency. A broad range of topics will be covered relating to initiating and implementing knowledge management (KM) initiatives. The unit will focus on information systems development evolution to knowledge management. The topics to cover include KM implementation life cycle; KM systems analysis and design; Knowledge audit; Creating KM blueprint; KM development approaches; organisational and people issues in KM development, designing a KM team; KM deployment and evaluation.
At the completion of this subject, students will know about the role of personal and organisational knowledge management in addressing organisational efficiency. They will have an understanding of the methods and approaches for implementing knowledge management in the organisation. They will have developed skills in evaluating the sources and potential value of knowledge within an organisation, and have developed attitudes, which will allow them to participate confidently as a team member in the analysis and design of a knowledge management system development project.


At the completion of this unit students will have -
A knowledge and understanding of:

  • the meanings applied to the terms knowledge and knowledge management in organisational context;
  • a range of approaches that may support knowledge management activities;
  • the concept of ownership of knowledge and the validity of knowledge processes;
  • the methods and approaches for implementing knowledge management initiative in the organisation;
  • typical steps and activities associated with implementing knowledge management initiative in the organisation; and
  • the approaches from information systems, artificial intelligence, documents and records management for representing and manipulating knowledge.
Developed attitudes which allow them to:
  • be able to effectively communicate knowledge management perspectives to associated business and professional groups.
Developed the skills to:
  • evaluate the sources and potential value of knowledge to perform the tasks within an organisation.
Demonstrated the teamwork skills necessary to:
  • work productively individually and within a team.


Examination (3 hours): 60%; In-semester assessment: 40%

Chief examiner(s)

Professor Frada Burstein

Contact hours

1 hr lecture/wk, 2 hrs laboratories/wk


Completion of 36 points at level 1 or equivalent



Additional information on this unit is available from the faculty at: