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Handbooks Courses Units

MKX9620 - Fulfilment and order management

6 points, SCA Band 3, 0.125 EFTSL

Postgraduate Faculty of Business and Economics


Caulfield Second semester 2008 (On-campus split block of classes)


Topics include strategic warehousing decisions; third party logistics; decision analysis techniques for facilities location; warehouse design; design of order picking systems; decision trees and game theory and applications to warehousing; labour management and the introduction of technological change; packaging and unitisation; shipping case design; pallet load stabilisation; containerisation; contingency planning in logistics operations; measuring performance; benchmarking.


The learning goals associated with this unit are to:

  • explain the strategic options and controllable variables available to the logistician in managing order fulfilment operations and network design
  • explain the contribution of package design to logistics effectiveness
  • identify fulfilment inefficiencies and suggest appropriate solutions
  • design a warehousing and order picking operation given appropriate data.


Within semester assessment: 60%
Class test: 40%

Contact hours

3 hours class contact or equivalent per week

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