MGX5640 - Cross-cultural management communication and negotiation

Leader: Mr Paul Kalfadellis

Offered

Caulfield First semester 2008 (Evening)
Caulfield Second semester 2008 (Evening)

Synopsis

The unit looks at the ways in which cultural values are expressed in social behaviour and the communication process including non-verbal cues, in different societies and contexts. The relevance of culture to management practices is analysed and illustrated in various national cultural settings. The unit then considers contemporary issues that affect the cross-cultural communication process (eg: ethics) before considering the international negotiation process. Objectives, methods of negotiation and ways of negotiating cross-culturally are considered. The unit seeks to impart to students the ability and an awareness of how to communicate effectively in a cross-cultural setting

Objectives

The learning goals associated with this unit are to:

• explain the concept of culture and its determinants
• develop an understanding of the principles of effective cross-cultural communication
• critically evaluate the role communication and negotiations play in international operations
• explain the negotiation process and identify and analyse impediments to effective negotiations
• assess the relevance of culture to management practises in different cultural settings
• identify and evaluate the links between culture, economic processes and organizations.

Assessment

Within semester assessment: 60%
Examination (2 hours): 40%

Contact hours

3-hour class, block mode

Prerequisites

Must have passed four 9000-level units

Prohibitions

MGG5810