Leader: Dr Elvira Luca

Offered

Caulfield First semester 2008 (Day)
Caulfield Second semester 2008 (Day)
Malaysia Second semester 2008 (Off-campus)
Singapore Second semester 2008 (Off-campus)

Synopsis

Communication theory emphasising written and oral communication in relation to organisational, intrapersonal, interpersonal and group communication. Importance of relationships in the work context, language, listening and nonverbal behaviour. Interpersonal contexts include negotiation, interviewing, feedback, coaching and counselling. Group communication - roles, leadership and facilitation, problem-solving, decision making and group creativity.

Objectives

The learning objectives of this unit are to:

• describe and discuss contemporary theories and concepts in interpersonal communication;
• examine the role of communication in management, particularly in leadership, decision making, conflict resolution, creativity and problem-solving;
• extend personal communication skills by identifying opportunities for growth and strategies for development;
• demonstrate competence and professionalism in structuring and delivering persuasive messages;
• critically analyse communication style.

Assessment

Within semester assessment: 60%
Examination (2 hours): 40%

Contact hours

Three hours of class contact

Prohibitions

BUS2030, MGF2100, MGW1100, MGW2100