LAW7258 - Consumer protection: regulation and compliance
6 points, SCA Band 3, 0.125 EFTSL
Postgraduate Faculty of Law
Leader: Dr Bronwyn Naylor
Not offered in 2008
This unit will examine state and federal legislative consumer protection mechanisms; the development, operation and monitoring of self-regulatory and industry-based mechanisms (eg licence and contract conditions, Codes of Practice, Customer/Service Charters and Standards); the role of industry regulators; new avenues of dispute resolution (eg industry-based Ombudsman schemes and mediation); compliance, enforcement and monitoring mechanisms; the influence of, and importance of achieving compliance with, global consumer protection obligations; and specific issues raised by the new information technologies.
Upon completion of this unit students will have
Research assignment (5,250 words): 70%