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MKX2300 - Professional services marketing

6 points, SCA Band 2, 0.125 EFTSL

Undergraduate Faculty of Business and Economics

Leader: Dr Mike Reid


Clayton Second semester 2007 (Day)


The unit is designed to develop students understanding of the role of marketing in contemporary professional service organisations (including legal, medical and institutional services) and to introduce basic concepts in marketing management in these types of organisations. Students will be able to identify particular characteristics and skills relevant to marketing the professional services. Students will become aware of client studies and market research techniques currently in use within professional services environment. Case studies of successful marketing activities is critical, professional, and ethical debates, in relation to marketing professional services will be introduced.


The learning objectives of this unit are to:


Assignment(s): 50%
Examination (2 hours): 50%


Must have passed a minimum of 24 credit points