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MGC3450 - Managing conflict

6 points, SCA Band 2, 0.125 EFTSL

Undergraduate Faculty of Business and Economics

Leader: Ms Eve Anderson


Clayton Second semester 2007 (Day)


The focus of the unit is on developing the knowledge and skills to manage conflict in a range of business and professional contexts. Students study a variety of theories and processes that will enhance their skills in avoiding and resolving disputes within and between organisations.


The learning objectives of this unit are to:


Class exercises and role plays: 30%
Case study (3000 words): 30%
Examination (2 hours): 40%

Contact hours

Three hours of class contact


Any two second-year management units