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FIT2056 - Business communications

6 points, SCA Band 2, 0.125 EFTSL

Undergraduate Faculty of Information Technology


Not offered in 2007


This unit provides an introduction to communication theory and practice for formal and informal, intra-personal, interpersonal, public and mass communication. It examines the importance of matching register (listening, speaking, reading and writing and non-verbal behaviours) to context, audience and purpose: active-interactive listening; oral presentations; writing, use of graphics; meetings and interviews; negotiation skills and conflict resolution; organisational culture and practices, cross-cultural understandings and interactions, ethics and liability issues.


Assignments: 70%; Examination (2 hour): 30%. Students must pass the exam in order to pass the unit.

Contact hours

Lecture and tutorial: total 3 hours per week.


CSC1040, CSC1050, SYS2204, MGW2100, MGW1100, CSE1304, CSE1305, ELC1001, MMS1001, GCO1063, MGW1230, BUS2030