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FIT2006 - Business process modelling and workflow

6 points, SCA Band 2, 0.125 EFTSL

Undergraduate Faculty of Information Technology


Clayton Second semester 2007 (Day)


With increased globalization, companies are facing stiffer competition and successful companies cannot afford to harbour inefficiencies if they are to be competitive. Furthermore, customers are becoming more demanding. Business processes must be designed to ensure that they are effective and meet customer requirements. A well-designed process will improve efficiency and deliver greater productivity. This unit will survey the analytical tools that can be used to model, analyse, understand and design business processes. Students will also gain hands-on experience in using simulation software as a tool for analyzing business processes.


Examination: 70%
Assignments, tests, lab exercises: 30%

Contact hours

4 hours per week


FIT1003 or BUS1021


ETC2490, BUS3502