BUS9300 - Business communications

Offered

Not offered in 2007

Synopsis

Communications theory and practice; intra-personal, interpersonal, public and mass communication; matching register (listening, speaking reading and writing and non-verbal behaviours) to context, audience and purpose; active-interactive listening; oral presentations - organisation, planning and delivery; writing - business and technical reports, memos, business letters, job applications and CVs, use of graphics; meetings and interviews - protocols and procedures; negotiation skills and conflict resolution; organisational culture and practices - professional roles and relationships, cross-cultural interactions, ethics and liability issues.

Objectives

Communications theory and practice; intra-personal, interpersonal, public and mass communication; matching register (listening, speaking reading and writing and non-verbal behaviours) to context, audience and purpose; active-interactive listening; oral presentations - organisation, planning and delivery; writing - business and technical reports, memos, business letters, job applications and CVs, use of graphics; meetings and interviews - protocols and procedures; negotiation skills and conflict resolution; organisational culture and practices - professional roles and relationships, cross-cultural interactions, ethics and liability issues.

Assessment

Assignments: 70%
Examination: 30% (2 hours)
Attendance at tutorials is compulsory.

Contact hours

One x 1hour lecture/week, one x 2hour tutorial/week

Prerequisites

Entry to the Master of Business Systems or equivalent Masters program

Prohibitions

BUS2030, BUS4300