BUS2030 - Business communications

Offered

Not offered in 2007

Synopsis

Communications theory and practice; intra-personal, interpersonal, public and mass communication; matching register (listening, speaking reading and writing and non-verbal behaviours) to context, audience and purpose; active-interactive listening; oral presentations - organisation, planning and delivery; writing - business and technical reports, memos, business letters, job applications and CVs, use of graphics; meetings and interviews - protocols and procedures; negotiation skills and conflict resolution; organisational culture and practices - professional roles and relationships, cross-cultural interactions, ethics and liability issues.

Objectives

Communications theory and practice; intra-personal, interpersonal, public and mass communication; matching register (listening, speaking reading and writing and non-verbal behaviours) to context, audience and purpose; active-interactive listening; oral presentations - organisation, planning and delivery; writing - business and technical reports, memos, business letters, job applications and CVs, use of graphics; meetings and interviews - protocols and procedures; negotiation skills and conflict resolution; organisational culture and practices - professional roles and relationships, cross-cultural interactions, ethics and liability issues.

Assessment

Assignments: 70%
Examination (2 hours): 30%
Attendance at tutorials is compulsory

Contact hours

One x 1hour lecture/week, one x 2hour tutorial/week

Prohibitions

CSC1040, CSC1050, SYS2204, MGW2100, MGW1100, CSE1304, CSE1305, ELC1001, MMS1001, GCO1063, MGW1230