The role and management of information services
J Anderson
4 points * 3 hours per week * Second semester * Clayton
This subject will provide students with an understanding of the role and importance of information services and the environments (both internal and external) in which information service enterprises operate. Management theory will be combined with practical applications from libraries, archives and records management departments, and information services to enable students to gain an awareness of the current situation and to prepare for the future. The management of a wide range of resources will be covered - people, finance, buildings and equipment, information technology, products and services - as will the design and development of new programs, and managing change and conflict in organisations. Performance measurement and evaluation will be an important component of this subject.
Assessment
Examination (3 hours): 50% * Practical exercise: 10% * Group project: 40%
Recommended texts
Donovan F and Jackson A C Managing human service organisations Prentice-Hall, 1991
Stuert R D and Moran B B Library and information centre management 4th edn, Libraries Unlimited, 1993