Human communications
C F Lau and K Styles
6 points * 4 hours per week * First semester * Gippsland/Distance * Prohibitions: CSC1040, CSC1050, SYS2204
Written communication: report writing; memoranda; letters; instructions; notices; computing documentation. Information storage and retrieval: the library; public databases; personal filing systems and databases. A communication model. Oral communication: listening skills; informal meetings; formal meetings; oral presentations; audiovisual communication; interviewing skills. Critical analysis of argument. For students on campus, there will be one two-hour lecture and two one-hour tutorial/workshop sessions each week. For distance education students, there will be an optional four hours lecture/tutorial/workshop at each weekend school. An oral presentation will be made during the third and fourth weekend school, or by video.
Assessment
Written: 50% * Examinations: 50%
Prescribed texts
Dwyer J The business communication handbook 2nd edn, Prentice-Hall, 1993