Managing Operations
Ms Wendy Whittem-Trunz
6 points. * Distance approximately 12 hours per week * First semester * Gippsland * Prerequisite or Corequisite: GBU7001
Objectives The subject aims, through an exploration of the theories and techniques of operations management, to equip students with the knowledge and skills required for effective management in a changing environment and for development of productivity improvement activities. Students will develop understanding of the potential of computerised tools for managerial quantitative analysis and decision-making through the use of analytical models which are applied in workplace situations.
Synopsis The subject covers strategic productivity and quality improvement topics applicable to both operations management and service management areas. Key models such as forecasting, facility location planning, queuing, transportation and network analysis are studied and applied through the use of computerised approaches. Quality management principles and processes are studied with an emphasis or problem solving team processes and measurement. Project management concepts and techniques are linked to these productivity and quality improvement processes.
Assessment Assignment 1 (essays 1500 words): 20% * Assignment 2 (models and report 2500 words): 40% * Assignment 3 (report 2500 words): 40%
Prescribed texts
Adam E E and Ebert R Production and operations management Prentice-Hall, 1992
Hall O P Computer models for operations management 2nd edn, Addison-Wesley, 1993