Consumer behaviour
Mr Raju Mulye and Mr Siva Muthaly
6 points * Two 1-hour lectures and one 1-hour tutorial per week * Distance approximately 12 hours per week * Second semester * Gippsland * Prerequisite: GBU1401
Objectives This subject aims to provide an understanding of consumer behaviour and its application to individuals and organisations. Through a study of various behavioural concepts and theories relating to consumer needs and motivation, social and cultural factors, and the consumer's decision making process, the student will become knowledgeable about the dynamics of the consumer market.
Synopsis The subject covers introduction and overview of consumer behaviour and culture, social class, group processes, family influence, perception, learning, motivation, personality and lifestyle, attitudes and consumer models.
Assessment (on campus) Tutorial: 20% * Assignment: (3000 words): 30% * Examination (3 hours): 50%
Assessment (distance) Assignment 1 (2000 words): 20% * Assignment 2 (3000 words): 30% * Examination (3 hours): 50% * Students must obtain a satisfactory result in all areas of assessment.
Prescribed texts
Hawkins and others Consumer behaviour: Implications for marketing strategy 1993