Academic grievances are those related to aspects of their course, assessment or other matters which are the responsibility of academic staff.
Administrative grievances are those related to re-enrolment, information or advice provided by academic or administrative staff of the school or central student administration (Gippsland campus).
Academic grievances and appeals procedures
(a) Unsatisfactory progress and exclusion: Students may seek advice about the exclusion process from their course adviser in the school, and are referred to the entry under student grievances and appeals procedures for the Faculty of Arts, printed earlier in this handbook. Students should note that advice on drafting submissions and support in the form of an advocate may be obtained from the student union.
(b) Other academic matters: Students are advised to read the relevant entry for the faculty, contained in this handbook. If students need clarification on any procedures they may consult a course adviser for further explanation.
Administrative grievances and appeals
(1) Students who have a grievance in relation to an administrative procedure or staff member should put such concerns in writing to the head of school.
(2) Students with concerns about administrative decisions may appeal to the chairperson of the Undergraduate Committee (if they are undergraduates), the Postgraduate Committee (if they are graduates), or the Honours Committee. Such submissions should be made in writing.
(3) If the student is not satisfied with the proposed method of resolution, the student may appeal in writing to the head of school.