Human services organisations: structures and processes
6 points * 3 hours per week * First semester * Caulfield
The nature and prevalence of organisations; early insights provided by Marx, Durkheim, Weber, Taylor and Mayo; different approaches to organisations: the rational, systems, conflict and action approaches; the goals of organisations; the structure of organisations; measuring organisational performance; the relationship between structure and processes; professionals in bureaucratic settings; organisations and clients; issues in welfare organisations.
Assessment
Written (4500 words): 100%
References:
Donovan F and Jackson A Managing human service organisations Prentice-Hall, 1991
Handy C Understanding voluntary organisations Penguin, 1992
Jones A and May J Working in human services organisations Longman, 1992
Neugeboren B Organisations, policy and practice in the human services Longman, 1985
Pugh D S and Hickson D Writers on organisations Penguin, 1990